What is a home warranty?
A home warranty is a service contract that covers the repair or replacement of many of the most frequently occurring breakdowns of home system components and appliances.
Why do I need a home warranty?
Why should I choose American Home Shield?
Your home is most likely one of your biggest investments. Unexpected repair or replacement costs can easily strain your budget. Plus, finding an approved and insured contractor to solve your problem can be stressful and inconvenient. A home warranty cannot prevent systems or appliances from breaking down, but it can help make covered repairs or replacement easier and less costly.
We lead the home warranty industry with over 35 years of experience caring for our customers, and today have over 1.3 million home warranties in force nationwide. AHS is committed to and solely focused on providing relief from home repair hassles, and continues to deliver innovative home warranty products to our customers.
Since your home is likely one of your largest investments – don’t trust the covered repairs or replacements to just anyone. Our network of over 11,000 approved and insured contractors are monitored and graded by our customers to help ensure satisfaction. Make the right choice in case things go wrong.
How does a home warranty work?
When a covered item breaks down, request service by calling 1-800-776-4663 to speak with a highly-trained AHS customer service representative or visit us online at www.ahsservice.com. We’re here 24 hours a day, 7 days a week, 365 days a year to accept your service request. After your service request is received, one of our approved and insured contractors will contact you to schedule a time to diagnose your problem. A low Trade Service Call Fee, per trade, is due when the contractor arrives to diagnose the problem. Once repair or replacement is complete, and as long as we have your proper email address on file, AHS will send you a follow-up customer satisfaction survey regarding the service preformed.